Refund Policy

I know that you will love your Quita Wand. However, if something doesn't work out, I will gladly accept unwanted or defective merchandise for return or exchange postmarked within 7 days from the delivery date.

Specifically:

• If the wand arrived damaged, please send a picture of the damaged wand and a picture of the original packaging to quitawands@gmail.com.

• If you must return the wand, return it in its original packaging along with the original receipt, within 7 business days of notification. Failure to return the wand within the time frame may result in you not receiving your refund/exchange.

• Return wands to:

Marquita Bradley

1227 Rockbridge Rd. SW

Suite 208-333

Stone Mountain, GA 30087

770 954-6069

• If the wand has been damaged in transport, your money will be refunded, or you can exchange it for a similarly priced wand. Please be aware that these wands are all originals and while I can make a wand that is similar in nature, it will not be the same as the original wand you purchased.

• Once the wand has been received then your refund will be processed, and a credit will automatically be applied to your original method of payment.

• Once you notify me that you wish to return the wand, I will send you directions. Returning the wand will not cost you anything!

Free Standard Shipping

• Your Quita Wand will ship within 3 business days from receipt of your order.

• Most orders will be shipped via USPS First Class mail.

• If you are ordering a wand made specifically for you or a loved one, shipment will take between 2-3 weeks after our conversation.

Disclaimers

Quita Wands are handmade with love by me just for you. Handmade items are uniquely imperfect and may have small imperfections. This in no way affects the function of your wand and will only make it more unique.

Quita Wands are durable but with any force they may become damaged. So, care ought to be taken when using it. Therefore, I do not recommend these wands for children under the age of 6.